Airlines

Ryanair Campaign - Gives observations and experiences relating to Ryanair. Includes copies of correspondence, press articles and advice on reporting problems.
http://www.ryanaircampaign.org/

Off Limits - Westword Online article sponsoring a "What United Did to My Summer Vacation" contest. <small>(July 20, 2000)</small>
http://www.westword.com/issues/2000-07-20/offlimits.html

NorthWorst Air - Article from an ex-employee.
http://www.northworstair.org/

Untied - Customer complaints about United Airlines and its customer service. Includes a database for passengers to submit their experiences.
http://www.untied.com/

Unfriendly Skies - Passengers who try to fly on United are ending up as casualties of a labor war between the airline's management and its "employee owners." [Salon] <small>(July 28, 2000)</small>
http://archive.salon.com/business/feature/2000/07/28/united/

United Sends Mixed Privacy Messages - Despite United Airlines' promise to respect customer's privacy, users of its reservation system could find their personal information exposed. [cnet] <small>(June 4, 1999)</small>
http://news.cnet.com/2100-1017-226708.html?legacy=cnet

Alitalia Sucks - Consumer complaints about lost luggage and other issues. Links to related sites.
http://www.alitaliasucks.com/

Out of the Blue - Lies in the sky: An inside look at United Airlines' abysmal service. [Salon] <small>(July 28, 2000)</small>
http://archive.salon.com/business/col/hest/2000/07/28/united/

Some Tips For Dealing With Lost Luggage at Northwest Airlines - Article cites experiences with rude personnel who failed to return phone calls to help customer with problem.
http://home.att.net/~susanfe/Northwest.htm

United We Strand - Winners of Westword Online's "What United Did to My Summer Vacation" contest. <small>(August 10, 2000)</small>
http://www.westword.com/Issues/2000-08-10/news/feature.html