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Ryanair Campaign -
Gives observations and experiences relating to Ryanair. Includes copies of correspondence, press articles and advice on reporting problems.
http://www.ryanaircampaign.org/ Off Limits -
Westword Online article sponsoring a "What United Did to My Summer Vacation" contest. <small>(July 20, 2000)</small>
http://www.westword.com/issues/2000-07-20/offlimits.html NorthWorst Air -
Article from an ex-employee.
http://www.northworstair.org/ Untied -
Customer complaints about United Airlines and its customer service. Includes a database for passengers to submit their experiences.
http://www.untied.com/ Unfriendly Skies -
Passengers who try to fly on United are ending up as casualties of a labor war between the airline's management and its "employee owners." [Salon] <small>(July 28, 2000)</small>
http://archive.salon.com/business/feature/2000/07/28/united/ United Sends Mixed Privacy Messages -
Despite United Airlines' promise to respect customer's privacy, users of its reservation system could find their personal information exposed. [cnet] <small>(June 4, 1999)</small>
http://news.cnet.com/2100-1017-226708.html?legacy=cnet Alitalia Sucks -
Consumer complaints about lost luggage and other issues. Links to related sites.
http://www.alitaliasucks.com/ Out of the Blue -
Lies in the sky: An inside look at United Airlines' abysmal service. [Salon] <small>(July 28, 2000)</small>
http://archive.salon.com/business/col/hest/2000/07/28/united/ Some Tips For Dealing With Lost Luggage at Northwest Airlines -
Article cites experiences with rude personnel who failed to return phone calls to help customer with problem.
http://home.att.net/~susanfe/Northwest.htm United We Strand -
Winners of Westword Online's "What United Did to My Summer Vacation" contest. <small>(August 10, 2000)</small>
http://www.westword.com/Issues/2000-08-10/news/feature.html
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